Refund policy

Total Frenzy Refund & Exchange Policy

ALL SALES ARE FINAL

All Total Frenzy purchases are considered exotic wear and are final sale. We do not offer refunds or exchanges for any reason, including sizing, fit, color, style, or change of mind.

DEFECTIVE ITEMS

If your item arrives with a defect caused by our end, you must contact us within 24 hours of receiving your order. After reviewing the issue, we will determine whether the item qualifies for an exchange.

To report a defect, please call or text our Customer Service team at 1-800-313-8329 within the 24-hour timeframe. Photos or videos may be requested to verify the defect.

After the 24-hour period, we cannot guarantee an exchange for defective merchandise.

Thank you for shopping with Total Frenzy! ♡